The engagement elephant in the room

Employee Engagement: The elephant in the room

Employee engagement is a much talked about subject. The 2014 Deloitte Global Human Capital Trends survey suggests 78% of business leaders rate retention and engagement as urgent or important. As many global economies start to recover from recession and think more about growth it is likely that employee engagement will remain a high profile business[…]

Questions really matter

Questions: How important are questioning techniques?

Questioning techniques: the ability to ask better questions are vitally important. We ask questions every day. Questions are a fundamental part of how we communicate with, and understand, other people and situations. They even form a major part of how we communicate with ourselves. The trouble with something so unconsciously entwined in our day to[…]

Manager behaviour dramatically impacts employee engagement

We all have a manager, either directly or indirectly. We all have a view of our manager, and they in turn have a view about us. A phrase I use a lot when helping develop managers in all types of business comes to mind; we judge ourselves by our intentions, we judge others by their[…]

Have fun, satisfy customers and make money

Is have fun, satisfy customers and make money the success formula for better employee engagement? Well, according to a recent article from BBC Business one man certainly thinks so. That man is Henry Engelhardt, who is CEO of Admiral – the car insurance business. Read the full BBC article HERE. I have written before about[…]